Sounds like a mechanical problem. If the motor is trying but can't, it's probably OK. Usually they either work or they don't. It's much easier to diagnose the problem in slow motion rather than operating speed. To do this: turn off the main power switch and look to the left side of the mech below th...

Assuming you're working on an 1100 or1200 mech,If you look at the base end, left side of the tone arm, you'll see a lever which lifts the tone arm as it moves to and from the record. With the tone arm in play position in a groove, see if the lever is slightly free of the tone arm. If not, you can us...

Does anyone have an idea for shimming or adjusting these springs to hold the door up?

I recently completed renovation on an MM4 and plan to start on an MM5 next week. These are very similar to yours. I was a field service engineer for Rowe during the time your unit was produced and wouldn't even start on one of these jukeboxes without a manual in hand. An excellent source for manuals...

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Common problem, easy fix. The motor is mounted in 3 rubber grommets to reduce vibration. As they age, the grommets compress, allowing the motor to drop down. Lift the turntable off the mech, exposing the drive wheel beneath. You'll see 3 grommets with "E" rings on top. CAREFULLY remove 1 e...