Yes the gripper releases the record after placing it on the turntable, the turn table starts and the tone arm moves over the record but does not drop. I need to get the manual from my friend and analyze what is going on at that step in the sequence. The machine is at my friends so I don't have acces...

I am helping a friend with his Rock Ola 425. We have a manual. There seem to be 2 issues. One when you press the cancel button on the back or move the tone arm to the cut off grove, these 2 switches are in parallel, nothing happens. Second the tone arm never drops down to the record. I can see there...