NSM Prestige II Issue

Hi folks,

I purchased a NSM Prestige II jukebox when I still lived in South Florida. It worked perfectly and had no issues until I moved.

The movers I hired assured me that they knew all about Jukeboxes, and how to move them safely. I was going to remove the carriage inside myself, but they assured me that they do this all the time. Well, I call BS. They left the carriage in the machine and moved it just like that, without even securing it in place or anything.

So now that I live in North GA, the jukebox no longer works properly. It seems that there is either a) an issue with the power supply, or b) an issue with the motor that spins the record. When I turn it on, and pick a record to play, the carriage moves along and finds the correct record. It then pulls it in and begins playback. Sometime during playback (either immediately or after a little bit) the record slows almost to a complete stop. Sometimes it stops completely. And then, a few seconds later, it speeds back up and plays normally. This sometime happens 1-3 times in single song, and sometimes doesnt happen for 1-3 songs. When it does happen, the slow-down can happen any time from 5 to 20 seconds.

There's only one jukebox repair shop in my area, and they want to charge me more than i paid for this jukebox to repair it. It is truly one of my prized possessions, and would love to be able to fix it myself. I have all the manuals and everything.

Thanks to any help anyone can give.

Hi
Usually the rubber turntable tyre needs cleaning if the speed slows but as the machine has been moved it most have upset something(apart from yourself), check the turntable motor spindle make sure it hasn't been bent and check the spring holding the spindle against the tyre, it only takes the slightest of force to cause speed variations, check rubber tyre hasn't been damaged or come loose.
From what i have read before the nsm turntable motors are not to be lubricated
regards
clones

Thanks Clones,

The rubber is still secure, as is the springs and such. I found a youtube video for fixing slowing nsms of my model, but it didnt work for me.

I took and cleaned the rubber wheel, as well as the spindle it comes in contact with. I also put just a dab of lubrication on the spindle for the rubber wheel. IT seems to only slow down once the record holder puts pressure on it when the record locks in place.

I have also now noticed a secondary issue. The needle cleaner is not retracting once cleaning the needle. this causes it to impact the next record and cause skipping and slow-downs until it finally moves out of the way. But even with this piece moved out of the way (manually by me), the darned slow-down thing continues to happen.

I see some extra of these mechs on ebay for parts, I might buy one or two of them and see if i can see where they're different.

So, there is a spring on the left side of the mechanism that should be pulling the brush arm back after it cleans the needle. Its working, just not well enough. So I "massaged" the spring a little tighter and the brush issue is solved. And, I may be just jinxing myself, but the slow-down issue hasnt occurred since. Ive played more than 40 records, to boot.

I'll keep a close eye on it..

Hi: i love my prestige 2, but have learned several thing s from it
1st Get a manual, they are conveniently written in 3 languages and hopfuly you can read one of them
2nd do NOT massage any spring, NSM's are made with certain tolerances and if you go outside those, there is no adj avail. stick with what they put on it
3rd. lubricate! the original oil will turn to tar(been there done that) remove the mechanism and clean all of the cams and bearings you can see. you might have to remove a shaft to get full cleaning and get rid of the old stuff.
4th check the connections on the control board on the bottom of the carriage clean those too with DE-ox it. also check the calbe as it goes on the the central computer.
5th the tire on the turntable needs to be "roughed up" use a large pencil eraser and rub it up real good. other than straight alcohol do not use any chemicals on it.
Hope this helps, as the juke box is one of the very last 45 models to use a visible mechanism and the flashing disco lights are super cool! Mark

Hi,

And thanks for the awesome tips! The spring I "massaged' looks like it had been snagged and stretched all to hell. If looking at the mech from the front, its on the left side and pulls the lever up after the cleaning brush cleans the head. I actually found a similar sized spring and "massaged" it so it fit and used just enough force to bring the lever back up into place after the cleaning.

I actually have the manual, and yeah, the way all 3 languages are in there, in columns, is pretty weird.

Lubricate: Ive done some, but plan on pulling it apart again in a few weeks and give it a good cleaning. I just purchased 2 extra mechs online for parts for $20 total.

Connections: De-ox? Where do i find that, ill definitely get me some.

The tire: Yeah, thats the first thing i did. The juke was starting to skip and blue in certain places, so i not only de-smoothed the wheel, but i also cleaned the motor spindle that turns the wheel. No more slipping

Love the disco lights. I actually went through and fixed all of the burnt out sockets and got them all working. The visible mech is the bomb and the main reason i bought this one. Having a juke with all of the parts hidden is kind of a waste, might as well be a fake juke with a harddrive full of mp3s inside, for that matter...

Thanks for reaching out Glad to find a fellow prestige owner

Hi
Glad to see you got it running those nsm carriages are a real pain,the manual is a bit poor on the troubleshooting, I reckon every second nsm I come across has problems with turntable speed
Clones