BEWARE "The Jukebox Shop", Lye, West Midlands. UK

andybobs · by **andybobs** » Thu Oct 29, 2015 9:23 am

Just had the worst experience of a Jukebox Restoration from this company who call themselves the best in the UK. (WELL THEY WOULD WOULDN'T THEY)
Been charged just short of £4,000 for 41 hours work when it probably took them 4 hours tops.
It took them 17 months to complete even though months before i was told that it was close to being ready, when in fact following my telephone call to them they were calling other restorers for them to take the job on as they didn't want to do it.
It was filthy when it arrived and did not work, the whole restoration was of a very poor standard.
I explained the restoration that i wanted doing and found that the majority of things hadn't been done.
They asked me to pay by Bacs (Please don't pay using this method) as you are not covered just in case you have issues like i have had.
I have had to go to Trading Standards with regard to this company and only use them at your own risk (You have been warned)
Don't be fooled by their sales patter, once they have your money that is the last you will hear from them.

by **ami-man** » Thu Oct 29, 2015 1:21 pm

Hello Andy,

I do not know the company, but I can assure that we are not all the same, we try when ever possible to help all of our customers.

We do have a less than an handful of long term jobs on our books including one that the customer never came back to us.
Most of our repairs are done within days after a soak test.

Regards
Alan

Alan Hood
ami-man
UK

DoghouseRiley · by **DoghouseRiley** » Thu Oct 29, 2015 5:02 pm

I can vouch for Alan, he's been very helpful in the past.

MattTech · by **MattTech** » Thu Oct 29, 2015 9:09 pm

It's such a shame that greed and laziness has infiltrated the service industy these days.
Where has all the "pride" and "craftsmanship" gone?
It's like people just want to take other people's money and not give a damn about their own reputation "after the sale".

This service requires long laborious hours to complete a successful repair, and if these "so-called" techs want to sit on their asses, maybe they should find another venue, and stop cheating people out of their money.

I, for one, couldn't live with myself knowing I'd have cut corners or laxed in my work at the expense of others.
Such a shame.