NSM Prestige ES 160 Jukebox issue - video included

Hello. I have a NSM Prestige ES 160 Jukebox that has a weird issue. I will attempt to describe it, but I include a youtube video of the issue for clarification.

Issue:
The record is selected correctly, the needle is placed on the record and starts to play but all of the sudden it jumps to the complete end and the record is put away and the machine returns to its starting position. (I'm sorry I don't know the names of the parts.) Can you tell me how to fix it or what to get to fix it? Thanks so much.

Sincerely,
Bruce

PS - sorry the video is on its side - I took it with a phone and could not rotate it. I posted it on youtube because I could not figure out how to upload it here. Thank you for your help!

http://youtu.be/wSsZAUSQHoQwSsZAUSQHoQ

Hi Bruce,
PLEASE read the "informational sticky's" above---especially the "Attn Newbies".
It appears ( although I can't see it well) that either you have no needle, or something "pulling"the tone arm inward ?
Ron Rich

Hi Ron,

Thanks for your reply. There is a needle and it starts to play, but then the needle is lifted and the record is put away. I'm thinking it is some kind of sensor, but since I know so little about it, I don't know what to do to repair it or get to repair it.

Thanks,
Bruce

PS - After Ron's suggestion I read the mentioned threads and should add that this Jukebox is new to me and was purchased for a prop for a play. I am a theatre set designer and this jukebox was found and purchased from the original owner. He put the box away after this issue started to happen and he didn't know where to get it fixed or what part he needed. He is now in his late 60's and decided to sell it. So, I have no other history than that. The model and name is part of the title of the thread. He did not have the manual. Our production is in three weeks, so I'm looking for a solution so that we can have the machine work. If not, we will replace the speakers and make it play from an offstage device, but it would be really amazing to have it work. The show is ALWAYS...PATSY CLINE. I hope that helps. cheers!

Hi carriages on the nsm jukeboxes are sensitive to dust/dirt and lack of lubrication and can cause this problem. The cam. clutch and gears in the carriageneed cleaning and lubrication. On some later nsm's there is a fused resistor on the main board which will cause this problem if the fuse breaks although i haven't seen this type of control unit in the prestige
clones

clones wrote:Hi carriages on the nsm jukeboxes are sensitive to dust/dirt and lack of lubrication and can cause this problem. The cam. clutch and gears in the carriageneed cleaning and lubrication. On some later nsm's there is a fused resistor on the main board which will cause this problem if the fuse breaks although i haven't seen this type of control unit in the prestige
clones

Thanks so much for your help. We used canned air to clean the dust from the unit and it seemed well oiled, but will try this again. As for the fused resistor on the main board - is that the board that travels with the mechanism or is it the circuit board at the top of the jukebox. The top one has three or four fuses and all are intact. I didn't explore the lower circuit board (or control board?) on the mechanism that moves back and forth to pick up the records and play them. Maybe that is where this fuse is located?

Seriously, thanks a million for taking the time to reply. I'll post back here tomorrow after I try cleaning, oiling, and looking for another fuse.

Cheers,
Bruce

Hi
Its the main board usually called the central control not the board under the carriage or not the credit unit, I think this series of nsm machine does not have the fused resistor
regards
clones

clones wrote:Hi
Its the main board usually called the central control not the board under the carriage or not the credit unit, I think this series of nsm machine does not have the fused resistor
regards
clones

Oh, I see. Okay, we will give it a really good cleaning and see if that helps then. I can take some additional photos if you think that would help diagnose the issue if the cleaning and lube don't get it working properly.

Cheers,
Bruce

Hi Bruce,
I have a couple of questions that may help me answer yours, if I knew the answers--
1. Did you just acquire this phonograph ?
2.Does the tone arm lift up,off the record before/as it travels to the end, or does the needle scrape across the record ?
3. What happens if the other side of a record is selected ?
Ron Rich

Ron Rich wrote:Hi Bruce,
I have a couple of questions that may help me answer yours, if I knew the answers--
1. Did you just acquire this phonograph ?
2.Does the tone arm lift up,off the record before/as it travels to the end, or does the needle scrape across the record ?
3. What happens if the other side of a record is selected ?
Ron Rich

Hi Ron,

1. Yes. I just got the phonograph a few days ago. (I added a PS to my original first post at your suggestion with more information.)
2. The tone arm lifts up and off the record before it travels to the end. It doesn't scrape the record at all.
3. Both sides of the records have the same result. There appears to be no issue other than the one described and shown in the video.

Thanks for your thoughts.

Bruce

Hi Bruce,
In cases of "just got it", the first "suspect" in my mind would be the former owner had a remote volume control , with a record reject button, hooked up, and the reject is now "shorted". Look for "dangling wires" somewhere-sometimes outside of the cabinet-- It's acting as though someone has their finger on the reject button, or the end of record switch is closed.
Ron Rich

Hi Ron,

As always it is normally the simplest solution to any problem on jukeboxes, some guys want to reinvent the wheel when all that is needed is a pump.

Regards
Alan

Hi Alan,
I agree it is usually something "simple"--IF, one understands what a phonograph (or, any other machine) is supposed to do, and when it should do it. I also think it's human nature to want to "tweak" something ( a screw--nut or some other "adjustment") prior to a total understanding of the operation---. Unfortunately, I have had to deal with cases of phono's which had all bad parts, because of the practice here, of an operator just "swapping something", and "dumping" bad parts into a cabinet, for turn in.
I just finished rebuilding a Seeburg V-200X must have been "sitting somewhere" for years. The mechanism was totally frozen--every "shaft" was stuck, to whatever was supposed to turn on it. Obliviously, someone attempted to force it to operate in this condition as I found stretched out springs all over it. Someone had dumped in a "power supply chassis" from a much older phonograph, which in no way could supply this model. After much searching, I located a correct TSR-3, for it, BUT, this chassis was missing the power transformer and MANY parts--plus, it looked like it had been run over by a tank. I rebuilt it and straightened the metal well enough to fit the rear door frame. Then I looked at the amp, which I had glanced at earlier, and thought, we--at least it's the correct one, and it seems to have all it's parts--WRONG-- after a better look I found it was a HFMA-1L6-J. Well, the HMFA-1 belongs in there--but not a "J" model--so I converted it to the V type-- I could go on further, but I think you understand, at this point---and my six moth old puppy (Red, English Lab-60 lbs !) is being a "pest"--he wants to play--
Ron Rich

Ron Rich wrote:Hi Bruce,
In cases of "just got it", the first "suspect" in my mind would be the former owner had a remote volume control , with a record reject button, hooked up, and the reject is now "shorted". Look for "dangling wires" somewhere-sometimes outside of the cabinet-- It's acting as though someone has their finger on the reject button, or the end of record switch is closed.
Ron Rich

Thanks for the responses.

There are no loose wires and we believe we have cleaned and oiled the machine well. Here is another close up of the issue. It does seem like the reject button is being selected, but that all appears to be normal.

Video:
http://youtu.be/tpPXgfHPkac

I have photos of it to share too. We've taken canned air to all the components. We have checked all of the fuses on the main board. And all of the wires in the machine seem secured in place. We took the volume/rejection unit out and it is original and appears to have never been removed before. We even unplugged it from the main circuit board and the issue continues. It seems to be something happening in the moving mechanism. A sensor or something perhaps? Thanks for your help. Here are some images that might help.









Sincerely,
Bruce

Wow, the images I include are only showing part of the image, but if you view the image in the browser it will show the whole image.

Here are the individual image links:

http://www.prof-brown.info/images/jukebox/1.jpg
http://www.prof-brown.info/images/jukebox/2.jpg
http://www.prof-brown.info/images/jukebox/3.jpg
http://www.prof-brown.info/images/jukebox/4.jpg
thanks!

If the needle sets down and plays then rejects before the end of record on both a and b sides, it is possible the the reject ,end of play, sensor
is misajusted . there is a screw which adjusts this setting on the carriage just below the small black box which travels with the tone arm. it is a phillips screw. turning a turn left will cause end of play to reject record later i think. have had this problem in the past with songs which are longer than standard times and had to adjust this to fit song length. try it , if no change RESET the screw back to where you started. after each adjustment you MUST play a record to see changes.