rowe jukebox hcd-1

Can someone tell me where the "mute' plug is on my rowe hcd-1?

I might be able to--if you can tell me what a "hcd-1" is--and which "mute plug" you want to find ? Ron Rich

The hcd-1 is a hideaway box(for rowe wallstars) that serves to hold the components for a wallbox such as the amp,cd changer output trans ect. I replaced the amp recently and still can't get sound out of the unit. If i put my ear to one of the external speakers i can heard the cd playing very faintly. Someone suggested the "mute' plug may be the problem.

You have the guts of a CD-100 in a plain jane box.

Be sure you have a remote volume control connected and that the output transformer package has the correct jumpers installed depending on if you have a "Stereo" or "Dual Channel" remote volume control.

Can you tell me the correct wiring sequence? i am using 2 external speakers 8ohm rated at 40 watts.

Ok, thanks, I've never seen a "hcd-1". Having worked on many RoweAMiCD's, however, I would guess that the hideaway is similar to the full sized cabinets.
If the original reason that you replaced the amp was "no sound", and the replacement is the same, I would think that the amp was/is not the problem. The most common reason for that problem is an open volume control wire. Check the "Transformer Audio Package". There should be a termial strip on it that says "volume control". If you are using a "remote" VC, the wires should be hooked to the "Common" and "Stereo" screws. There also should be an UN-hooked pair of wires--one red & one black--just "laying around". If so, remove any wires from theose screws, and connect the un used pair--red to Stereo, and black to common. Then find the local volume control on that cabinet ( it should be on the other end of the two wires), and see if you now have audio.
Check the amp, to make sure that you have pluged the "volume control" into the correct jack, and check that the "mute" & "speaker" plugs are attached. Also, be sure the AC cord for the amp is in, and "making" good contact. Hope that helps--let me know-- Ron Rich

I should have written in my last post that I'm assuming that you have the "250" watt" CD amplifier in that hideaway. I also should have said to make sure that the two RCA type input plugs are installed, correctly.
As for speaker hookup--you really should read the Service Manual, as many different "combinations" are available. Here is the "basic" set-up for the speakers you have---E-1 and E-5 (Max) for one speaker, and E-5(max) and E-1 for the other speaker. Ron Rich

Look for an orange and white set of wires. It runs from the CCC board to the amp on older CD mechs and from the amp to the MCC on any pro player mech. If you don't have the mute cable connected the amp should be HOT... You need an input(signal from the mech/CD player) an output (the transformer pack/speakers) a volume control (at the amp, violet, white and vio/wht wires) and the jumper plug must be properly installed. The mute helps too. Of course good AC needs to be present.

I hooked up the volume control and got music from my external speakers. The speaker wires are hooked to e-1 and e-5 (Left and right sides) on the output transformer, but the volume comes out very low until I get to 6 or 7 on the volume control. Any suggestions ?

That may be "normal" depending on a few things--
Do you have a Rowe volume control, or a "knockoff"? (I am assumming that you have also hooked up the internal control only, and tested it that way, then it's been disconnected--or are both controls still hooked up?)
Do you have the speakers hooked up E-1 to E-5 on one side and E-1 to E-5 on the second side, or E-5 to E-1 on the second side?
Do you get "distortion" if you turn the control all the way up?
Are either "overload" LED's on at high volume? Ron Rich

The speakers are hooked up with the black on the E-1's and the reds on E-5's. I have the rowe volume control (three wire) and there is no distortion on the top setting.

There is one led on at top volume.

Do you have a Rowe manual ? There are about 4 pages on speaker wiring---
You do not have the wiring correct- and either you have a shorted wire, or a bad speaker on the side that's lit. Switch speaker wires/speakers, and see if the other red LED goes on. Should the SAME LED light, you have an internal amp problem. If the other lamp now lights, the wire or speaker has a problem.
I don't know what you mean by "Blacks" or, "Red's" ? Are you talking about the phasing dots, or wire colors? If it's the "dots" you have wired it incorrectly. Proper wiring for that amp would be one speaker dot on (+), and the other speaker's dot on (-).
If you can correct the red LED problem, hook up the speakers E-2 to E-6, and you should get more volume, sooner on the control.
How do you know that you have a "Rowe" volume control? I have never seen a "Rowe" unit. Genuiune controls are marked AMi, not Rowe. Did you check to be sure that the internal VC is disconnected ?
Ron Rich

The reds are the positive cable end on the external speaker and the blacks are the neg.

Well, What can I say--other than, that's wrong, and what about the other things posted above above? Ron Rich