A newbie's tale on trying to get a Wurlitzer 3310 to work...

Hi all,
Just had the opportunity to have a jukebox for a few dollars as it does not work. Since I do not have enough money to buy a descent one, it was a no brainer for me and I said yes..
I have no idea where it came from or what or if something was tried to get it to work
It is a Wurlitzer 3310 100 selections model
I have no experience with Jukebox so any help is welcomed
Issues found until now:
- I need to manually help the drive assembly start turning as the belts seem a bit loose
- The fingers do not clamp the record, it is released immediatly, I do not see the fingers come up to grab the record. They are there but no significant movement when the assembly comes up to the hole of the 45.
- The tone arm does not seem like it would be on the record IF the clamping worked. It is to far from where it should be
and also it is away from the brush when in the rest position. The U shaped guide seems to be misplaced as it does not leave enough room for the tonearm to reach the records
What does work?
All the selections I made were right on spot
The records go up and come down when I fake the tonearm is finished with the record.
*What I did until now
- As recommended by a member here, I put some oïl in the Oil hole situated Under the record rack that needs to be aligned fo me to see it
there is some sort of cloth in the hole so it is absorbed slowly.

I will do my best to use the correct terms if you ask me questions and will go take some screenshot to help
There are no Jukebox technician around here so I need all the help I can get from you guys as I really want to get this gem to work again, like in her old days
Many thanks in advance!
Julie

Hi Julie,
Well, IMHO, FIRST, you need the service manual--so that you can understand what you are told, and we can understand you ! --if nothing else---(read announcements above this post, for places to purchase the manual package)
I don't know which person told you to oil that hole -- always a good idea However, THAT hole has no relationship to the problems I think you are having--Also, what type of "oil" are you using ??
Ron Rich

Hi Ron, and thanks for your answer.
Just received the Manual today, so that will help. Lots of terms / pieces I have to learn
Also received the new belts, they appear smaller in circumference, this encourages me to believe that the original one on it were too slack, so maybe this will help with the manual start of the - flywheel and Drive wheel (manual helps already )
- Still waiting for new needle and cart and motor spacer prone to fail (also read it here on your forums)

- I have purchased some 3/1 oil SAE20 for the small hole under the carriage, as I read it somewhere on your forums, and a silicone grease for the gears. That is about it. I only oiled at that place. I do not want to go to fast and mess things up. I do not know where to oil the drive shaft / clamp rod so I will wait for your advice first .

- I was able to retrieve infos from the previous owner that since the records were not clamping, he tried to push the record manually in the record clamp.. It produce a big noise like something snapped and a big reaction forward from the tone arm that broke the needle. That reaction occured everytime he tried to manually push the record on the clamp.
He did clamp the record that way.He said that after that, the tone arm was misaligned and farther away from the records retained by the latch. If he manually pushes forward the latch, the needle would place itself on the record. But he has to hold the latch otherwise it goes back and takes the tonearm away.This tells me that I was right to think that the needle would not reach the record even if the clamping occurred..
The -Latch prevents the tonearm from reaching the record as the stop pin assy. is in between the latch but it is too far away ever since he tried to force the clamping
.
- I could put screenshots or a video of the clamping attempts made by the mechanism, so you can see what occurs. I have the feeling, a newbie feeling, that the whole clamp assembly does not go forward enough to even grab the record.. But then again it maybe the clamp's finger that do not come out at the right time...

Where should I start in order to at least adjust everything correctly to then try and have a correct view of what the actual issue is?
Many thanks!
Julie

Hi Julie,
If it were me, myself, and/or, I, doing the work, the very first thing I would do is read the manual ! Second, I would dispose of the "silicone grease" in "file 13", as IMHO, unless you remove ALL traces of whatever "grease" was previously used, you will wind up with a sticky mess. The oil is the only thing you should need.
I don't know what the former owner heard, but, I would bet it "weren't good" ! I think you will need to post a short vid, so someone has a chance to determine what it's doing-- Ron Rich

Ok Ron I will do that tonight as soon as I get home from work.
I will have to put the new belts on first as I removed the old ones.
Should I lubricate this mechanism? The rod that makes the clamp come out ? It says in the manual not to oil the turntable drive's bearing, but is there a way to oil something to help with the Clamp's forward and grabbing movement without having to undo anything? The whole Juke does not look like it had much love in 30+ years... I will try to undo that with your site's help!

Joining a pic of the manual I am using And pics of the jukebox

Hi Julie,
From what you have written, I suspect that it is way too late, for "just oiling" to help
I also prefer to purchase, a Service Manual package, from one of the "legit" suppliers listed above, as most of the "online stuff", I have seen is a poor copy of a copy---and usually not complete.
happy reading ! Ron Rich

Ok, I have bought this online manual from a legit store, or so I think / hope I will go check out the list

Ron Rich wrote:Hi Julie,
From what you have written, I suspect that it is way too late, for "just oiling" to help
I also prefer to purchase, a Service Manual package, from one of the "legit" suppliers listed above, as most of the "online stuff", I have seen is a poor copy of a copy---and usually not complete.
happy reading ! Ron Rich

I hope it is not beyond the point of repair??

Hi Julie,
I doubt it's "beyond repair"--question is --is it worth repairing--??? (IMHO, no ) Ron Rich

I have to at least try, I have already spent money on buying the manual and stylus / cart, new belts etc.. Do you you have an idea of what is is but do not want to break my hopes / heart?
I know these are not the bests jukebox (I have seen them referred to as pile of shit in other forums...) But I think it is worth a try ? At the price real good jukebox go for it is my only chance to actually own one I think..

Honest Julie--I have no idea !! I work on some WurliTzers, once in awhile, but I am not really familiar with the "nuances", of most models--
That one being on of the rarest types, I know even less ! --- Ron Rich

I see Ron,
Hopefully with the videos maybe something will be obvious for you or someone else on what is causing this behavior in the mech... Thanks again for your time Ron, I really appreciate it. I feel less alone in this with this awesome site and your advices.. As I said, No one I know knows anything about jukebox, and no techs around...
Thank again
Julie

Here are some pics of the mech. here are some YouTube link:
https://youtu.be/iNn6PsMA0WI

https://youtu.be/7SVMuSm4ISs

https://youtu.be/tnrdIDGr2rg

https://youtu.be/CyoGB85v8CE

Julie,
Unfortunately, I can't determine anything from those vids--hopefully someone else can--but you should not push, nor force, anything such as the idler wheel--SOMETHING is "locking it up", and it must be found-- I suspect a cam arm follower, has been bent somehow-- Ron Rich

Ok Ron, I will look up the cam arm in the manual. Also I see that I have a 33rpm adapter on the clamp that I did not see in other Wurlitzer videos. Is there a 33 rpm setting on these machines?
I am also wondering what the burned lamp on the solenoid assembly is for..
I will continue looking thanks a lot for your help Ron!
Julie